Frequently Asked
Questions
We hope our FAQs address your concerns, and we invite you to contact us if you need additional information:
What type of care do you provide?
We offer help with daily tasks, companionship, specialised care for conditions like dementia, and anything else you need to stay comfortable at home.
Why should I go with Ignite?
We treat you like family. Our focus is on making you feel safe, happy, and truly cared for, with a team that’s always there when you need us.
How much does care cost?
Costs depend on your needs. We’ll create a plan that fits your budget, and our first consultation is free to help guide you.
What happens if my requirements change?
We adapt with you. If your needs change, we’ll update your care plan to make sure you always have the right support.
Who exactly will be caring for my mum or dad?
We match your loved one with a qualified caregiver who suits their needs. If it doesn’t feel like a perfect fit, we’ll work to find someone who does. Your family’s comfort is our priority.
How do I get started with your services?
Just reach out! We’ll chat, create a plan, and match you with the perfect caregiver to get things rolling.
Gary
"Ignite Health Care has provided care to my Mother for some years now. Winnie and the team have given exceptional service to my mum, and the family know that she is in very caring hands"
Sandra
Ignite healthcare have been caring for my mum since June 2023 and I have to say have been and are doing an in incredible job. We love the carers and how much they care above and beyond for my mum. We have gotten to know them really well and all I have is immense praise for them all. I would recommend ignite to anyone.
Martin
I have found Ignite Health Care and, in particular, Winnie very professional,  courteous,  and caring.On the occasions I have been present at my sisters when carers called, I have been impressed with the service provided.
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